FAQ

The eight things people ask first

Tap a question to open the answer. If yours isn't here, write to [email protected].

Is there a free tier?

You get 30 credits on sign-up, enough to generate right away without paying. Daily check-in starts at 5 credits and builds up to +35 a day on an unbroken streak. Everything is billed per generation and failed jobs are refunded automatically.

Will the AI alter my product?

Product fidelity is the platform's highest-priority rule: with your photo as input, the product's structure, color and packaging text must be preserved and only the background, scene and model change. In rare cases the model still drifts — just re-run; failed jobs are refunded automatically.

Which languages and marketplaces are supported?

The interface and copy support 8 languages — Chinese, English, Portuguese, Spanish, Japanese, Korean, Vietnamese and Thai. Image presets cover 11 marketplaces including Amazon, TikTok Shop, Shopee and Lazada.

Can I use the output commercially?

Yes, provided you hold the rights to what you upload. Where a real person's likeness is involved, an explicit authorization checkbox gates rendering. Background music must be a track you have already licensed — the platform does not supply a music library. We never train our own models on your assets. Marketplace review and advertising-law compliance of the output remain your responsibility; see the Terms of Service.

How much can I generate in bulk?

Runway videos can be ordered in bulk, up to 50 clips per batch, fingerprint-de-duplicated across 23,520 combinations so they never repeat. A platform-wide daily ceiling applies, backed by circuit breakers and automatic refunds — contact us if you need a higher quota.

Do I need to write prompts?

No. Fill in the product details or just upload a photo — the AI reads it and fills the rest. You can also start from a tool card or an official skill card and describe what you want in one sentence.

How long does a generation take?

Images usually finish in under a minute, videos in one to three minutes. Jobs run in the background — you can close the page and find the result under "My work".

How do I pay?

Inside China we support WeChat Pay and Alipay. International payment channels are being enabled — until then, email [email protected] and we will help you top up. Everything is billed in credits and usable immediately.

KEEP LOOKING

Want something more concrete?

Six capabilities

Product and scene images, runway video, short drama ads, digital-human voiceover, 8 languages and the canvas — each one explained in full.

Go to capabilities

Pricing & credits

CN¥1 (RMB) = 10 credits, with a conversion table and how the up-front charge, the refund on failure and the downgrade difference work.

Go to pricing

Real samples

Inputs and output videos side by side, all generated on the platform. No concept art anywhere on the page.

Go to samples

Out of questions? Try one image

30 credits free on sign-up — enough to start generating without paying.